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Computer and Phone Audio and Signal Issues and Repairs

CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers suffering from audio and signal issues. Visit one of our convenient locations in Calgary, Vancouver, Lethbridge, Red Deer, or Fort McMurray to restore your sound, fix dropped calls, and get your device back up and running.

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Common Phone Audio and Signal Issues

What to Do If Your Phone or Computer Has No Sound or Keeps Dropping Signal

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iPhone Speaker Not Working

When your iPhone speaker stops producing sound, the issue can range from a software glitch or a clogged speaker grill to a permanently blown audio component. Whether you can't hear your ringtone or your media has gone completely silent, CaseMogul can help diagnose the root cause, clean out compacted dust, or replace the loudspeaker module to restore crystal-clear audio.


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People Can't Hear Me on Calls

If your voice cuts out or sounds muffled during phone calls, your device's microphone or secondary noise-canceling mic is likely blocked or malfunctioning. CaseMogul helps identify whether the issue is caused by physical damage, dirt buildup, or a faulty charging port assembly—which houses the primary microphone—and applies a fast, reliable fix so you can communicate clearly again.

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iPhone says "No Service"

When your iPhone displays "No Service," it completely prevents you from making calls, sending texts, or using cellular data. While this can occasionally stem from a bad SIM card or an outdated carrier update, it is frequently caused by damaged internal antenna pins or a failing logic board component. CaseMogul can help by running comprehensive hardware diagnostics to identify whether the issue is a simple physical repair or a complex motherboard fix, getting your device back onto the cellular network quickly and reliably.

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Microphone not working iPhone 7

When your iPhone 7 microphone stops working, it is often linked to a hardware defect where the audio chip loses connection with the motherboard due to physical wear or minor drops. This can cause call audio to fail, voice memos to be unavailable, or the speaker button to become unclickable. CaseMogul can help by running precise diagnostics to confirm the issue and performing the specialized micro-soldering repairs needed to restore clear sound and full functionality to your device.

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Audio IC repair

When your device experiences an Audio IC failure, the main audio processing chip on the motherboard has lost electrical contact with the logic board. This typically manifests as a greyed-out speakerphone button, a completely unresponsive microphone, or extremely long boot times. CaseMogul can help resolve this complex motherboard issue using advanced micro-soldering techniques to carefully lift the chip, repair its broken microscopic connections, and securely refit it to permanently restore your device’s audio functionality.

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Baseband IC reballing

The baseband chip is responsible for managing all cellular communication on your phone. When physical impacts or severe drops cause the microscopic solder joints beneath this chip to crack, your device loses its ability to detect cellular networks entirely. CaseMogul can help resolve this critical hardware failure by performing high-precision Baseband IC reballing—carefully lifting the chip from the motherboard, cleaning and applying fresh micro-solder connections, and securely re-attaching it to completely restore your phone's signal and calling capabilities.

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Cellular signal circuit repair

Your device relies on a complex network of logic board traces, filters, and tiny components to maintain a steady mobile connection. When physical trauma or liquid exposure damages these pathways, your phone will drop calls or show no service. CaseMogul can help by using precision micro-soldering to trace the signal paths, replace shorted capacitors, and restore power to the cellular circuit, bringing your phone back to full network functionality.

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RF transceiver replacement

The RF (Radio Frequency) transceiver is the vital component responsible for converting and translating incoming and outgoing wireless signals on your phone. When this specific micro-chip burns out or becomes damaged due to extreme impacts, your device loses its ability to process any network traffic at all. CaseMogul can help by using professional micro-soldering equipment to carefully remove the faulty chip and install a precise RF transceiver replacement, restoring full cellular and data connectivity to your device.

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No WiFi repair / WiFi not

WiFi issues can prevent your phone from connecting to wireless networks, causing slow internet speeds, dropped connections, or the WiFi option to appear greyed out completely. These problems are commonly caused by accidental drops, water damage, faulty WiFi IC chips, antenna issues, or motherboard connection failures. In some cases, software bugs or failed updates may also affect wireless connectivity. Case Mogul offers fast, reliable diagnostic and repair services for phones and computers to identify the exact cause of the WiFi problem and restore stable, reliable network performance.

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No signal / no SIM signal

No signal or SIM detection issues can prevent your phone from making calls, sending messages, or accessing mobile data networks. These problems are often caused by damaged SIM readers, faulty signal IC components, antenna issues, motherboard damage, or liquid exposure inside the device. In some cases, software errors, failed updates, or carrier setting issues may also cause the phone to lose network connectivity or display “No SIM” or “No Service” warnings. Case Mogul offers fast, reliable diagnostic and repair services for phones and computers to identify the exact cause of the signal issue and restore stable cellular connectivity.

Repair FAQ

Frequently Asked Questions

Are there any upfront fees +

No, we do not charge a fee to diagnose your phone. We'll always do a free diagnostic for your device and confirm cost and timing with you before proceeding. There is never any obligation to repair your phone.

How long will it take to repair +

repair times depend on type of repair as well as availability of parts. While we stock most replacement parts, sometimes they are backordered or a specialty item. Phone repairs can range from 1-hour to a few days. We also have an online portal that you can use to track your phone's repair progress. Book a no-obligation quote to find out more.

What is your Warranty on repairs? +

Peace of Mind: Bring your phone back for any parts or labor related issues and we will fix it at no additional cost. Our Certified Repairs are backed by an industry-leading Limited Lifetime Warranty, so you can have peace of mind.

‡Limited Lifetime Warranty applies to select repairs made solely by CaseMogul only. CaseMogul has the right to refuse any warranty claim due to, but not limited to customer action or inaction. The Limited Lifetime Warranty waives select repair costs only and does not include shipping to CaseMogul locations, or any other additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.

Can I trust your repair techs ? +

We have more certifications and can fix more issues on more devices than other repair shops. We are a globally certified repair shop and have been in business for over 10 years. Our staff and techs go through training and ensure privacy, accuracy and quality in every repair.

Will I ever be charged more than I was quoted? +

No, we will always give you a call ahead of time to get a confirmation before we proceed with any additional work.

Repair Capabilities

In-Store Experience

Repair Experts

Count on Us

Advanced Motherboard Repair

Advanced Motherboard Repair


Most repair centers stop at minor repairs. At CaseMogul, our certified technicians are trained in BGA CPU replacement, microsoldering, and fine-pitch component repair.

When others say it’s beyond repair, we go beyond!

Expect the Best Phone Repair Experience

Expect the Best Phone Repair Experience


Here's what to expect when coming to CaseMogul. Every CaseMogul has a similar layout for an easy shopping experience so everyone can conveniently find what they’re looking for.

Take a quick tour to see what you can expect at any of our locations!

See Why We Are The Experts

See Why We Are The Experts


At CaseMogul, we know your phone is more than just a device—it’s your connection to the people and moments that matter most.

We thrive on helping you with anything and everything to stay connected to what truly matters.

From phone protection, phone repair, and any and every phone inquiry we’re always happy to help!

Trust is Important

Trust is Important


For over 10 years, CaseMogul has been your leading brand for phone accessories and repairs. With over 16 locations and counting in Alberta and British Columbia, we are here to help keep you on what is truly important, staying connected and making memories.

From our products, repairs, and warranties, we show you why many of our customers trust CaseMogul.

We'll repair your phone when others can't.

We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.

We'll repair your phone when others can't.

We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.

No problem goes undiagnosed at CaseMogul. We can fix smartphones, tablets, laptops, gaming consoles and other electronic devices. There's a reason why other repair shops come to us in a pinch.

BOOK A REPAIR Hand Image

What People Are Saying About Us

4.9 ⭐⭐⭐⭐⭐ (8,875 reviews) Combined Average Google Rating For All Locations


Mail-In Repairs

Send us your device and we will fix it and return it to you in 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in. 

Step 1: Contact us for a quote

Step 2: Ship your device according to our shipping instructions

Step 3: We send your device back with a tracking number

MAIL-IN A REPAIR