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CaseMogul's Screen Repair Warranty: Ensuring Your Peace of Mind

At CaseMogul, we pride ourselves on delivering top-notch repair services for your devices. To back our quality of work, we offer robust warranties to ensure your peace of mind. Here’s an in-depth look at our warranty policies and what can void them.

Lifetime Warranty for Screen Repairs

We offer a lifetime warranty for all screen repairs, ensuring that our customers receive reliable and lasting solutions for their devices.

Conditions that Void Your Screen Repair Warranty

To maintain the validity of your screen repair warranty, it's crucial to understand the conditions that can void it.

1. Visible Physical Damage

  • Explanation: Any new physical damage to your phone screen after the screen repair will void the warranty.
  • Examples:
    • Cracked Glass: Any cracks appearing on the glass of the screen.
    • Damaged Screen: The screen itself shows cracks.

2. Physical Impact Damage

  • Explanation: Internal damage caused by impacts, even if the exterior glass remains intact, will void the warranty.
  • Examples:
    • Lines on LCD: Lines appear on the LCD screen, indicating internal damage, even if the outer glass is unbroken.
    • Cracked LCD Layer: The LCD layer underneath the glass is cracked.

3. Water Damage

  • Explanation: Exposure to water or other liquids after the screen repair will void the warranty.
  • Examples:
    • Water Damage Mark Triggered: The water damage indicator is activated after the initial repair.
    • Residual Water or Steam: Water or steam remaining inside the phone.
    • Corrosion: Corrosion found inside the phone after the initial repair.
    • Screen Flashes: The whole screen flashes green or other random color.

Additionally, any phones that had water damage before CaseMogul’s initial screen repair are not covered by our warranty.

  • Why It Matters: Water damage can affect multiple components of your phone and cause extensive damage that goes beyond the initial repair, complicating any subsequent fixes.
  • Functionality Issues: Water-damaged devices may stop working at times. While some components may still function temporarily, they are likely corroded, leading to eventual failure.
  • Temporary Fixes: Our goal for water-damaged devices is to restore them to working condition for now. However, due to the nature of water damage, these fixes are not guaranteed to be long-term solutions.

4. Unauthorized Repairs

  • Explanation: Taking your phone to another repair shop or attempting to fix it yourself after the screen repair will void the warranty.

Conclusion

By understanding our warranty policy and the conditions that can void it, you can take better care of your device and ensure that your repairs are protected. Always handle your phone with care, avoid exposure to water, and rely on CaseMogul for any necessary repairs to keep your warranty intact. If you have any questions or need further clarification, feel free to contact us for more information.

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