• 14-DAY SATISFACTION GUARANTEE
  • FREE SHIPPING WITHIN CANADA†
  • PRODUCT SUPPORT AVAILABLE
  • 100% MONEY BACK GUARANTEE

Mail-In Repairs

Send us your device and we will fix it and return it to you in 5-10 business days.

Submit A Repair

How it Works

Mailing in your phone, laptop or other electronics for repair is as simple as: 1, 2, 3. Fill Out the form, send us your device and we will fix it. We'll return your device within 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in.

I live far away and I need something fixed. How does this work?

If you aren't able to visit one of our 12 convenient locations across British Columbia and Alberta, our Mail-In Repair Program is perfect for you. Just fill out the form and we'll contact with you with shipping instructions. Once you ship it to us, we take care of the rest!

How much will this repair cost?

We combine world-class phone repair expertise, paired with top-quality repair parts and ensure that our service is reasonably priced. Once you fill out the form below, we'll contact you and give you a quote over the phone. The best part is, you don't pay if we can't fix it!

How does shipping work? What is the shipping cost?

Shipping costs will depend on where you live and what carrier you'll be using. We offer free return shipping of your device, so we’ll send it back to you if you have service done. If you decline to have the device repaired, there will be a small fee for return shipping.

What can you guys fix?

Phone Motherboard Repairs | IC (integrated circuit) replacements | Phone & Computer Audio issues. | Broken touch screens | Device memory & data recovery (including hard drives) | Forgotten passwords | Damaged connectors, including FPC (flexible printed circuit) | Keyboard issues | Short circuits & water damage | Dropped phones & devices | And much more! Contact us if your issue is not on the list!

Do you provide a warranty?

We provide a Limited Lifetime Warranty‡ which includes the cost of repair. Our warranty covers select costs only and does not include shipping to CaseMogul, replacement parts or any additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.

How long will the repair take?

Most repairs can be worked on as soon as we receive them, but some will need to take 5-10 business days, depending on parts availability. Don't worry, we will keep you in the loop along the way so there won't be any surprises.

Where do I ship my device to be repaired?

We only accept mail-in repairs after you've filled out the form. Once we've confirmed it you may ship it.
Our address is :

CaseMogul
802 16 Ave SW, Calgary, AB T2R 0S9

I live outside of Canada. Can I still get my device repaired?

Unfortunately we only service repairs within Canada at this time.

I live in a city with a CaseMogul. Can I drop off my device instead?

Sure! If you'd like to bring your device into one of our storefront locations, you may do so by booking an in-store appointment.

Submit a Mail-In Repair

Your Information (required):

Canada (we only offer this service to Canadian addresses at this time)

Your Device Information:

Your Device Issue:

Mail-In Repair Services

We provide stress-free, fast and affordable mail-in repair services backed by competitive warranty programs. We are globally certified, which means that we've sourced the best technology and the best tools. We can do the most repairs in the fastest time, all while maintaining affordable pricing that we know you deserve. And the best part is that we stand behind our work with an industry leading guarantee.

We are so confident in our repairs that we offer an industry-leading Limited Lifetime Warranty‡ on our services, so you never have to worry if CaseMogul will get the job done right.