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Apple's mainstream 2020 iPhone was released October 23rd and comes with a 6.1" OLED display, a dual 12 MP camera system, and in five available colors. Successor to the iPhone 11.
Quality iPhone repairs in Calgary, Vancouver, Lethbridge, Red Deer and Fort McMurry, with over 16 locations across Alberta and British Columbia.
Apple has determined that some iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a ear speaker component issue that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021. This is a factory defect and can be replaced by our experienced team.
Overheating is a common issue that can affect an iPhone 12 and 12 Pro's performance and longevity. When an iPhone 12 becomes too hot, usually when charging or during normal use, try restarting, check for software updates, close background apps and turn off certain features. If your iPhone 12 or 12 Pro continues to overheat, battery replacement or other internal component repair might be needed.
If your iPhone 12 or 12 Pro touch screen is not working, ensure the screen is clean and dry. Restart the iPhone, and see if the screen is working. If the screen is still not responsive, clear the cache data and free up iOS storage space. If this still doesn't solve your touch screen issue, the screen could be damaged. Luckily CaseMogul repairs and replaces damaged and defective iPhone 12 and 12 Pro screens.
The iPhone 12 and 12 Pro have many complaints of fast battery drain, particularly after prolonged usage or software updates. Try to see if there is a new software or firmware update that could solve battery draining. If this doesn't work, a new battery could be needed. CaseMogul has a number of battery replacement options and usually can be replaced under 1-hour.
The iPhone 12 and 12 Pro have amazing cameras. Unfortunately they are prone to lens flares and autofocus problems. Sometimes a software update or hard reset can solve iPhone 12 camera problems. Other times a total camera and lens replacement is necessary. Trust skilled repair experts at CaseMogul to replace your iPhone 12 and 12 Pro camera.
iPhone 12 and 12 Pro have notoriously inconsistent Wi-Fi connections and Bluetooth pairing difficulties. There are also a number of complaints about the 5G signal being slow or unstable, especially in areas with weaker signal. Bring your phone in to CaseMogul and we can do a quick, no obligation, free diagnostic to determine the fix. Don't settle for slow or weak internet signals with your iPhone 12.
Some iPhone 12 and 12 Pro users have reported a green tint or flickering on their screens, often noticeable in low-light settings. First, check if this is a temporary problem by pressing and quickly releasing the volume up button, pressing and quickly releasing the volume down button, then press and hold the side (power) button. When the Apple logo appears after a few seconds, release the button. If the green screen or flickering continues on your iPhone 12 or 12 Pro, bring it to us and we'll get it working again.
The iPhone 12 and 12 Pro boasts a robust and strong "Ceramic Shield". However, some users are reporting the screen and back glass cracks easily with minor drops. Hardware and part repairs are no match for CaseMogul. We can repair your iPhone 12 or 12 Pro screen, glass and backplane back glass with quality OEM or 3rd party parts. You can have your phone exactly like it was before, or even better since it'll look like the day you got it.
No, we do not charge a fee to diagnose your phone. We'll always do a free diagnostic for your device and confirm cost and timing with you before proceeding. There is never any obligation to repair your phone.
iPhone 12 or 12 Pro phone repair times depend on type of repair as well as availability of parts. While we stock most replacement parts, sometimes they are backordered or a specialty item. Phone repairs can range from 1-hour to a few days. We also have an online portal that you can use to track your phone's repair progress. Book a no-obligation quote to find out more.
Peace of Mind: Bring your phone back for any parts or labor related issues and we will fix it at no additional cost. Our Certified Repairs are backed by an industry-leading Limited Lifetime Warranty‡, so you can have peace of mind.
‡Limited Lifetime Warranty applies to select repairs made solely by CaseMogul only. CaseMogul has the right to refuse any warranty claim due to, but not limited to customer action or inaction. The Limited Lifetime Warranty waives select repair costs only and does not include shipping to CaseMogul locations, or any other additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.
We have more certifications and can fix more issues on more devices than other repair shops. We are a globally certified repair shop and have been in business for over 10 years. Our staff and techs go through training and ensure privacy, accuracy and quality in every repair.
We're so sure we have the best prices in town that we'll match any local competitor's regular advertised pricing. Plus, book a free, no-obligation repair appointment on our website and get $10 off your phone repair.
No, we will always give you a call ahead of time to get a confirmation before we proceed with any additional work.
We have a No Fix, No Charge policy. If we are unable to fix your device, then we will not charge you anything for our services!
You can email us at customcase@casemogul.com or chat with us during business hours and we can help you with any part of the process.
Here is what you should expect when coming to CaseMogul. Every CaseMogul has a similar layout for an easy shopping experience so everyone can conveniently find what they’re looking for.
Take a quick tour to see what you can expect at any of our 16+ locations!
At CaseMogul, we know your phone is more than just a device—it’s your connection to the people and moments that matter most.
We thrive on helping you with anything and everything to stay connected to what truly matters.
From phone protection, phone repair, and any and every phone inquiry we’re always happy to help!
For over 10 years, CaseMogul has been your leading brand for phone accessories and repairs. With over 16 locations and counting in Alberta and British Columbia, we are here to help keep you on what is truly important, staying connected and making memories.
From our products, repairs, and warranties, we show you why many of our customers trust CaseMogul.
No problem goes undiagnosed at CaseMogul. We can fix smartphones, tablets, laptops, gaming consoles and other electronic devices. There's a reason why other repair shops come to us in a pinch.
BOOK A REPAIR
Send us your device and we will fix it and return it to you in 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in.
Step 1: Contact us for a quote
Step 2: Ship your device according to our shipping instructions
Step 3: We send your device back with a tracking number
