Advanced Motherboard Repair
Most repair centers stop at minor repairs. At CaseMogul, our certified technicians are trained in BGA CPU replacement, microsoldering, and fine-pitch component repair.
When others say it’s beyond repair, we go beyond!
Computer and Phone Power and Charging Issues and Repairs
CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers. Visit one of our convenient locations in Calgary, Vancouver, Lethbridge, Red Deer, or Fort McMurray to get your device back up and running
Common Phone Power and Charging Issues
What to do if your phone won't power up or charge
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iPhone won't turn on & Phone dead no light
This absolute lack of life is typically caused by a frozen operating system, a completely dead battery, a damaged Power Management IC (PMIC), or a motherboard short circuit. To diagnose, first attempt a forced restart. If it remains unresponsive, CaseMogul offers a free diagnosis and advanced testing using DC power supplies to safely pinpoint the exact failure without any upfront cost.
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iPhone not charging when plugged in & Battery percentage not increasing
When the phone detects a cable but won't charge or stays stuck at the same percentage, the issue is usually a faulty charging cable, a failed battery, or a defective Tristar/U2 IC. CaseMogul can accurately test the charging circuit and battery health, offering fast battery replacements and certified board repairs to get your device holding a charge again.
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Phone turns off at 20% & Battery calibration issues
Unexpected shutdowns at high percentages are classic signs of a severely degraded or uncalibrated battery. As lithium-ion batteries age, their internal resistance increases, causing sudden voltage drops under heavy tasks. CaseMogul replaces worn-out batteries with premium, warrantied parts, instantly restoring stable voltage delivery and normal phone performance.
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Charging port loose & Port physical damage
If the charging cable falls out easily, doesn't sit flush, or only charges at a specific angle, the issue is physical. Compacted pocket lint can often be safely removed, but if the internal hardware is worn out, CaseMogul specializes in fast charging port replacements, often completing the repair in under an hour so you don't have to leave your phone overnight.
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Tristar IC repair
Modern smartphones deliver impressive camera performance, but even advanced systems can develop issues over time. Users may notice problems such as lens flare, hazy or soft images, or autofocus malfunctions—sometimes accompanied by unusual clicking sounds. In certain cases, these issues can be resolved through software updates, camera app resets, or clearing cached data. However, when the problem is hardware-related, professional repair—such as camera module or lens glass replacement—may be required. Relying on experienced technicians ensures that your device’s camera functionality is fully restored, helping you get back to capturing clear, high-quality photos.
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U2 IC replacement
he U2/Tristar IC (or Hydra in newer models) is a logic board component that regulates charging communication. When damaged by poor-quality cables or voltage spikes, it causes rapid battery drain and prevents charging. CaseMogul’s globally certified team has the specialized micro-soldering expertise to desolder the faulty chip and install a fresh IC when other standard repair shops cannot.
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Motherboard short circuit repair
When a phone has no signs of life and gets unusually hot when plugged in, a capacitor or diode on a main power line has likely failed, grounding the circuit completely. This requires advanced trace repair and micro-soldering. CaseMogul uses thermal cameras and freeze spray to isolate the exact overheating component on the board and replace it to restore full device functionality.
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Power management IC (PMIC) troubleshooting
Power-related issues can affect the overall performance and reliability of modern electronic devices. Symptoms may include the device not turning on, random shutdowns, overheating, or inconsistent charging behavior. In some cases, these problems can be addressed through software resets, battery calibration, or firmware updates. However, when the root cause lies within the hardware—such as a faulty power management IC (PMIC)—advanced diagnostics and component-level repair may be necessary. Seeking assistance from skilled technicians ensures accurate troubleshooting and proper repair, restoring stable power delivery and dependable device performance.
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Batterydata not available / cannot read battery data
Battery data issues can cause charging problems, incorrect battery percentage, overheating, or warning messages like “Battery data not available.” Some issues can be fixed with software updates or battery recalibration, while hardware faults may require advanced repair. Trust skilled technicians at Case Mogul to restore reliable battery performance and stable device operation.
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Charging IC/USB IC/power delivery IC
Charging IC, USB IC, or Power Delivery IC issues can cause problems like no charging, slow or unstable charging, no fast charging support, or even complete power failure in your device. These faults may also affect data transfer and USB connectivity. Some issues can be resolved through cleaning, software checks, or minor fixes, while hardware-level damage usually requires advanced motherboard repair or chip replacement. Trust skilled technicians at Case Mogul to diagnose and repair charging and power circuit problems for reliable and stable device performance.
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No charging no turn on
“No charging no turn on” issues can occur due to battery failure, charging port damage, faulty charging IC, or deeper motherboard-level faults. The device may show no response, no charging indicator, or completely dead symptoms even when plugged in. Some cases can be fixed with battery replacement, charging port cleaning, or basic diagnostics, while serious hardware issues require advanced board repair and component-level troubleshooting. Trust skilled technicians at Case Mogul to accurately diagnose the problem and restore your device to proper working condition.
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Phone rebooting and overheating
Phone rebooting and overheating issues can be caused by battery problems, software glitches, faulty power IC, or damage on the motherboard. The device may randomly restart, become unusually hot during use or charging, or shut down without warning. Some issues can be resolved with software updates, app optimization, or battery replacement, while persistent overheating or rebooting usually requires advanced hardware-level diagnosis and repair. Trust skilled technicians at Case Mogul to identify the root cause and restore stable, safe performance to your device.
Repair FAQ
Frequently Asked Questions
Are there any upfront fees
No, we do not charge a fee to diagnose your phone. We'll always do a free diagnostic for your device and confirm cost and timing with you before proceeding. There is never any obligation to repair your phone.
How long will it take to repair
repair times depend on type of repair as well as availability of parts. While we stock most replacement parts, sometimes they are backordered or a specialty item. Phone repairs can range from 1-hour to a few days. We also have an online portal that you can use to track your phone's repair progress. Book a no-obligation quote to find out more.
What is your Warranty on repairs?
Peace of Mind: Bring your phone back for any parts or labor related issues and we will fix it at no additional cost. Our Certified Repairs are backed by an industry-leading Limited Lifetime Warranty, so you can have peace of mind.
‡Limited Lifetime Warranty applies to select repairs made solely by CaseMogul only. CaseMogul has the right to refuse any warranty claim due to, but not limited to customer action or inaction. The Limited Lifetime Warranty waives select repair costs only and does not include shipping to CaseMogul locations, or any other additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.
Can I trust your repair techs ?
We have more certifications and can fix more issues on more devices than other repair shops. We are a globally certified repair shop and have been in business for over 10 years. Our staff and techs go through training and ensure privacy, accuracy and quality in every repair.
Will I ever be charged more than I was quoted?
No, we will always give you a call ahead of time to get a confirmation before we proceed with any additional work.
Repair Capabilities
In-Store Experience
Repair Experts
Count on Us
Advanced Motherboard Repair
Expect the Best Phone Repair Experience
Expect the Best Phone Repair Experience
Here's what to expect when coming to CaseMogul. Every CaseMogul has a similar layout for an easy shopping experience so everyone can conveniently find what they’re looking for.
Take a quick tour to see what you can expect at any of our locations!
See Why We Are The Experts
See Why We Are The Experts
At CaseMogul, we know your phone is more than just a device—it’s your connection to the people and moments that matter most.
We thrive on helping you with anything and everything to stay connected to what truly matters.
From phone protection, phone repair, and any and every phone inquiry we’re always happy to help!
Trust is Important
Trust is Important
For over 10 years, CaseMogul has been your leading brand for phone accessories and repairs. With over 16 locations and counting in Alberta and British Columbia, we are here to help keep you on what is truly important, staying connected and making memories.
From our products, repairs, and warranties, we show you why many of our customers trust CaseMogul.
We'll repair your phone when others can't.
We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.
We'll repair your phone when others can't.
We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.
No problem goes undiagnosed at CaseMogul. We can fix smartphones, tablets, laptops, gaming consoles and other electronic devices. There's a reason why other repair shops come to us in a pinch.
BOOK A REPAIR
What People Are Saying About Us
4.9 ⭐⭐⭐⭐⭐ (8,875 reviews) Combined Average Google Rating For All Locations
Where to get fixed in Calgary
Mail-In Repairs
Send us your device and we will fix it and return it to you in 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in.
Step 1: Contact us for a quote
Step 2: Ship your device according to our shipping instructions
Step 3: We send your device back with a tracking number