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Samsung S25 Repairs

Samsung's flagship 2025 Galaxy S25 was released on February 7, 2025. While it shares the same high-end Snapdragon 8 Elite processor as its sibling, the S25 Ultra, it features its own distinct design and performance profile.

Learn about the common problems and fixes we've researched for you. If you can't find a solution on your own, CaseMogul has quality iPhone repair locations in Calgary, Vancouver, Lethbridge, Red Deer and Fort McMurray.

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Common Repairs

CaseMogul's Galaxy S25 Repair and service support information Page

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Galaxy S25 Speaker Repair

Samsung has determined that some Galaxy S25 devices may experience sound issues due to a bottom speaker component issue that might fail on the module, often manifesting as a crackling or buzzing sound. Affected devices were typically manufactured during the initial production phases of 2025. This is a factory defect and can be replaced by our experienced team.

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Galaxy S25 Overheating Repair

Overheating is a common issue affecting the Galaxy S25 performance and longevity. When a Galaxy S25 Ultra becomes too hot—typically during charging or heavy AI use—try restarting, updating software, or closing background apps. If your Galaxy S25 Ultra continues to overheat, a battery replacement or internal thermal repair might be needed. This is a common performance issue and can be resolved by our experienced team.

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Galaxy S25 Touch Screen Repair

If your Galaxy S25 touch screen is not working, ensure the screen is clean and dry. Restart the phone and see if the screen is working. If the screen is still not responsive, clear the cache data and free up storage space. If this still doesn't solve your touch screen issue, the screen could be damaged. Luckily, CaseMogul repairs and replaces damaged and defective Galaxy S25 Ultra screens.

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Galaxy S25 Battery Repair or Replacement

Many Galaxy S25 owners report fast battery drain after software updates or prolonged daily use. First, check for new firmware updates to resolve potential power optimization issues. If your battery continues to drain quickly even after optimizing background apps, it likely requires a professional hardware inspection. CaseMogul offers several Galaxy S25 Ultra battery replacement options, and our certified technicians can typically complete the swap in under 1 hour to restore your flagship to full-day performance.

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Galaxy S25 Camera Repair

The Galaxy S25 has amazing cameras. Unfortunately, they are prone to lens flares, a "hazy" effect on the 200MP sensor, and autofocus problems (often causing a noticeable clicking sound). Sometimes a software update or a cache reset can solve Galaxy S25 Ultra camera problems. Other times, a total camera module or lens glass replacement is necessary. Trust skilled repair experts at CaseMogul to replace your Galaxy S25 Ultra camera and restore your professional-grade photography.

Galaxy S25 Charging Issue

If your Galaxy S25 displays a moisture drop emoji or a stuck charging bolt and will not charge, ensure the charging port is clean and completely dry. Try a force restart by holding the Volume Down and Power buttons for 15 seconds. If the moisture icon won't go away or the phone is stuck on the charging animation, the USB-C port or internal sensor may be defective. Luckily, CaseMogul repairs and replaces damaged Galaxy S25 Ultra charging ports and sensors to restore your fast charging.

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Galaxy S25 GPS issue

A number of Galaxy S25 users have reported intermittent or failing GPS signals, which is a major pain point for navigation. If you're experiencing GPS issues, try these quick fixes: 1. Enable "Google Location Accuracy" in your Location settings. 2. Ensure your navigation apps aren't listed under "Deep sleeping apps" in your Battery settings. 3. Update your software to the latest One UI release to patch any known bugs. Dealing with GPS drops is frustrating; if these steps don't help, contact CaseMogul.

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Galaxy S25 Cracked Screen or Back Glass Repair

The Galaxy S25 boasts a robust and refined Titanium frame and Gorilla Armor glass. However, some users are reporting the screen and back glass can still crack or scuff with minor drops. Hardware and part repairs are no match for CaseMogul. We can repair your Galaxy S25 Ultra screen, glass, and back panel with quality OEM or 3rd party parts. You can have your phone exactly like it was before—or even better—since it'll look like the day you got it.

Galaxy S25 Repair FAQ

Frequently Asked Questions

Are there any upfront fees to look at my Galaxy S25 ? +

No, we do not charge a fee to diagnose your phone. We'll always do a free diagnostic for your device and confirm cost and timing with you before proceeding. There is never any obligation to repair your phone.

How long will it take to repair my Galaxy s25 ? +

Galaxy s25 phone repair times depend on type of repair as well as availability of parts. While we stock most replacement parts, sometimes they are backordered or a specialty item. Phone repairs can range from 1-hour to a few days. We also have an online portal that you can use to track your phone's repair progress. Book a no-obligation quote to find out more.

What is your Warranty on iPhone repairs? +

Peace of Mind: Bring your phone back for any parts or labor related issues and we will fix it at no additional cost. Our Certified Repairs are backed by an industry-leading Limited Lifetime Warranty, so you can have peace of mind.

‡Limited Lifetime Warranty applies to select repairs made solely by CaseMogul only. CaseMogul has the right to refuse any warranty claim due to, but not limited to customer action or inaction. The Limited Lifetime Warranty waives select repair costs only and does not include shipping to CaseMogul locations, or any other additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.

Can I trust your repair techs with my Galaxy S25? +

We have more certifications and can fix more issues on more devices than other repair shops. We are a globally certified repair shop and have been in business for over 10 years. Our staff and techs go through training and ensure privacy, accuracy and quality in every repair.

How do I know you have the best Galaxy S25 repair prices? Do you price match? +

We're so sure we have the best prices in town that we'll match any local competitor's regular advertised pricing. Plus,book a free, no-obligation repair appointment on our website and get $10 off your phone repair.

Will I ever be charged more than I was quoted? +

No, we will always give you a call ahead of time to get a confirmation before we proceed with any additional work.

Repair Capabilities

In-Store Experience

Repair Experts

Count on Us

Advanced Motherboard Repair

Advanced Motherboard Repair


Most repair centers stop at minor repairs. At CaseMogul, our certified technicians are trained in BGA CPU replacement, microsoldering, and fine-pitch component repair.

When others say it’s beyond repair, we go beyond!

Expect the Best Phone Repair Experience

Expect the Best Phone Repair Experience


Here's what to expect when coming to CaseMogul. Every CaseMogul has a similar layout for an easy shopping experience so everyone can conveniently find what they’re looking for.

Take a quick tour to see what you can expect at any of our locations!

See Why We Are The Experts

See Why We Are The Experts


At CaseMogul, we know your phone is more than just a device—it’s your connection to the people and moments that matter most.

We thrive on helping you with anything and everything to stay connected to what truly matters.

From phone protection, phone repair, and any and every phone inquiry we’re always happy to help!

Trust is Important

Trust is Important


For over 10 years, CaseMogul has been your leading brand for phone accessories and repairs. With over 16 locations and counting in Alberta and British Columbia, we are here to help keep you on what is truly important, staying connected and making memories.

From our products, repairs, and warranties, we show you why many of our customers trust CaseMogul.

We'll repair your phone when others can't.

We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.

We'll repair your phone when others can't.

We're a globally certified team with an industry leading warranty. We'll repair your phone faster and for less than you think.

No problem goes undiagnosed at CaseMogul. We can fix smartphones, tablets, laptops, gaming consoles and other electronic devices. There's a reason why other repair shops come to us in a pinch.

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What People Are Saying About Us

4.9 ⭐⭐⭐⭐⭐ (8,875 reviews) Combined Average Google Rating For All Locations


Mail-In Repairs

Send us your device and we will fix it and return it to you in 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in. 

Step 1: Contact us for a quote

Step 2: Ship your device according to our shipping instructions

Step 3: We send your device back with a tracking number

MAIL-IN A REPAIR