Compensation
Weekly hours
Your benefits
What you'll do
Customer Service & Sales
- Deliver friendly, knowledgeable, and exceptional customer service.
- Help customers find the right phone cases, screen protectors, accessories, and repair services.
- Explain product features and benefits clearly and confidently.
- Achieve individual sales targets based on store performance expectations.
- Process transactions accurately in our POS system and keep customer records up to date.
Mobile Device Repairs
- Diagnose device issues and perform repairs to CaseMogul's quality and safety standards.
- Handle every customer device with care, precision, and attention to detail.
- Work efficiently while meeting our expectations for quality and reliability.
- Keep building your technical knowledge through hands-on experience, training, and coaching.
Store Operations
- Complete inventory counts and stock checks accurately and on time.
- Keep the store clean, organized, and welcoming.
- Follow merchandising standards so products are attractively displayed, restocked, and organized.
- Help create a safe, comfortable, and efficient shopping experience for every customer.
Teamwork & Development
- Support and welcome new team members.
- Collaborate with colleagues to reach team goals and deliver great service.
- Lead by example through professionalism, reliability, and a positive attitude.
- Share knowledge and contribute to a supportive, high-performing team.
What you'll bring
Education
About CaseMogul
We're CaseMogul, a proudly Canadian company passionate about technology, great service, and keeping people connected. From fast, reliable phone repairs and professionally installed screen protectors to one of Canada's largest selections of phone cases and accessories, we make technology work better for our customers.
With 19 retail locations across Alberta and British Columbia, our technicians tackle everything from everyday screen and battery replacements to advanced repairs that other shops may turn away. What really makes CaseMogul special is our people, and now we're looking for someone like you to join our team.
Learn New Skills
Hands-on training, coaching, and mentorship in mobile device repairs, retail sales, and customer service. We help you build the confidence and knowledge to succeed.
Grow With the Company
As CaseMogul expands, so do the chances to take on new challenges and grow professionally. We value people who take initiative and embrace learning.
Every Day Is Different
Hands-on repairs, customer conversations, and retail sales in one role. Work with a wide range of devices and learn new techniques every day.
A Team That Supports You
Your colleagues share what they know, support one another, and take pride in delivering great customer experiences.
Ready to join our team?
Take the next step in your career with CaseMogul.
The application link is currently unavailable.
We thank all applicants for their interest. Only candidates selected for the next stage of the hiring process will be contacted.