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CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers suffering from camera and sensor issues. Visit one of our convenient locations in Calgary, Vancouver, Lethbridge, Red Deer, or Fort McMurray to restore your blurry lenses, fix facial recognition sensors, and get your device back up and running.
If your iPhone camera app is completely black or refuses to switch between lenses, the problem is often caused by a failed image sensor or damaged motherboard circuits. Rather than a software glitch, this hardware issue requires professional diagnostic tools to resolve safely. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to accurately pinpoint the failure and get your device back up and running.
When your iPhone flashlight stops working or the icon becomes greyed out, the issue is typically caused by a severed sensor cable, a burnt-out LED flash component, or a loose connection to the camera module. This common hardware problem often occurs after a heavy drop, exposure to moisture, or an internal electrical short. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to accurately isolate the source of the failure and get your device back up and running.
If your iPhone displays the frustrating "Unable to activate Face ID" error, the problem is often tied to microscopic damage on the motherboard or a torn flex cable. Because these delicate biometric sensors are cryptographically paired to your logic board, fixing them requires advanced micro-soldering rather than simple parts replacement. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to resolve complex sensor failures and get your device back up and running.
When your phone's screen stays awake and doesn't turn off when you hold it up to your ear during a call, the issue is typically a blocked or malfunctioning proximity sensor. This irritating hardware problem often occurs due to a faulty internal flex cable, liquid damage, or a poorly aligned screen replacement. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to test your sensors, fix the root cause of the issue, and get your device back up and running.
When your phone's selfie camera becomes blurry, distorted, or completely out of focus, the problem is typically caused by a scratched lens cover, internal moisture, or a shifting sensor module. This annoying issue often happens after accidental drops or when tiny dust particles bypass the top speaker mesh. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to clean the internal optics, replace the front-facing camera assembly, and get your device back up and running.
When your device experiences severe Face ID failures—such as the "Face ID has been disabled" alert or a total lack of facial recognition after liquid exposure or physical damage—the issue is often tied to microscopic damage on the motherboard or a torn ear speaker flex cable. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to tackle these advanced motherboard issues. Schedule a free diagnostic test to find the exact source of the problem and get your device back up and running.
When your device's screen fails to dim or turn off during phone calls, the problem is often tied to a damaged proximity sensor circuit. This frustrating issue typically occurs when the sensor's motherboard traces or flex cables are compromised by accidental drops, liquid ingress, or internal short-circuits. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to accurately troubleshoot the circuit and get your device back up and running.
When your iPhone alerts you that Face ID is unavailable or the TrueDepth camera stops working, the problem is often tied to delicate internal sensors that have been compromised. This common issue typically occurs when a heavy drop damages the complex sensor array or when liquid seeps into the top speaker mesh and causes an internal short. CaseMogul offers fast, reliable diagnostic and repair services for both phones and computers to identify the exact cause of the hardware failure and get your device back up and running.
No, we do not charge a fee to diagnose your phone. We'll always do a free diagnostic for your device and confirm cost and timing with you before proceeding. There is never any obligation to repair your phone.
repair times depend on type of repair as well as availability of parts. While we stock most replacement parts, sometimes they are backordered or a specialty item. Phone repairs can range from 1-hour to a few days. We also have an online portal that you can use to track your phone's repair progress. Book a no-obligation quote to find out more.
Peace of Mind: Bring your phone back for any parts or labor related issues and we will fix it at no additional cost. Our Certified Repairs are backed by an industry-leading Limited Lifetime Warranty, so you can have peace of mind.
‡Limited Lifetime Warranty applies to select repairs made solely by CaseMogul only. CaseMogul has the right to refuse any warranty claim due to, but not limited to customer action or inaction. The Limited Lifetime Warranty waives select repair costs only and does not include shipping to CaseMogul locations, or any other additional costs. Battery repairs, charging port repairs, and iPhone motherboard repairs carry a 90-day repair warranty. Conditions and terms may change without notice.
We have more certifications and can fix more issues on more devices than other repair shops. We are a globally certified repair shop and have been in business for over 10 years. Our staff and techs go through training and ensure privacy, accuracy and quality in every repair.
No, we will always give you a call ahead of time to get a confirmation before we proceed with any additional work.
Here's what to expect when coming to CaseMogul. Every CaseMogul has a similar layout for an easy shopping experience so everyone can conveniently find what they’re looking for.
Take a quick tour to see what you can expect at any of our locations!
At CaseMogul, we know your phone is more than just a device—it’s your connection to the people and moments that matter most.
We thrive on helping you with anything and everything to stay connected to what truly matters.
From phone protection, phone repair, and any and every phone inquiry we’re always happy to help!
For over 10 years, CaseMogul has been your leading brand for phone accessories and repairs. With over 16 locations and counting in Alberta and British Columbia, we are here to help keep you on what is truly important, staying connected and making memories.
From our products, repairs, and warranties, we show you why many of our customers trust CaseMogul.
No problem goes undiagnosed at CaseMogul. We can fix smartphones, tablets, laptops, gaming consoles and other electronic devices. There's a reason why other repair shops come to us in a pinch.
BOOK A REPAIR
Send us your device and we will fix it and return it to you in 5-10 business days. Our technicians typically do same-day repairs. Then your device will be tested, sanitized and couriered back to you. Remember to back up your phone data before you send it in.
Step 1: Contact us for a quote
Step 2: Ship your device according to our shipping instructions
Step 3: We send your device back with a tracking number
